February 2003 Seminar

"RECORDS AND INFORMATION MANAGEMENT (RIM)
 CONCERNS FOR THE 21st CENTURY"

WHAT THE SEMINAR WAS ALL ABOUT

The tragic events of 9/11/2001 affected every sector of our American Society. Some of the hardest hit sections which we, as RIM professionals have to be particularly aware of, are our Freedom of Information and Public Records Acts. How does our culture of public access to information clash with our new, heightened, Homeland Security? How do new laws such as Sarbanes-Oxley, and those relating to spam prevention and individual privacy change the way we look at, and practice, Records and Information Management? RIM professionals need to be aware of government regulations and new laws that often shake up the "same old, same old" RIM procedures we have used for years.

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E-MAIL MANAGEMENT THE GREAT UNKNOWN

E-mail has become a staple of not only our business, but our personal communication. While technology has made it faster and easier than ever to communicate with others, whether down the hall or globally, it also poses challenges and risks which we still have not come to terms with. E-mail policies have traditionally been enacted to ensure efficient use of IT resources, with very little thought to RIM needs and principles. Recent world and economic events, however, have shifted the emphasis from technology to content, but e-mail’s widespread use makes its management and control difficult. Juanita Skillman, CRM, FAI, will present a status report on the importance of e-mail management in RIM programs today, and some suggestions that may help you in responding to this challenge.

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THEORIES, MYTHS AND REALITIES OF MANAGING ELECTRONIC RECORDS

For many years, Records Managers have discussed the need to improve how their organizations manage electronic records. These discussions have typically been either theoretical in nature or focused on solutions that can only be attained through the purchase of a (costly) electronic records management system. While these debates have been useful in understanding the concepts of effectively managing electronic records, many of us have been left without practical guidance that we can use in our organizations. Susan McKinney, CRM, will focus in this session on turning the theory of how to manage electronic records into practical solutions that can be implemented with limited labor and resources.

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 ABOUT THE SPEAKERS

Juanita M. Skillman, CRM, FAI is the Records Manager for the Orange County Sanitation District in Fountain Valley, CA. Prior to entering the Records and Information Management field, she was a Public School Teacher and Librarian. Ms. Skillman holds both B.S. and M.A. degrees from Western New Mexico Univ. and received her Certified Records Manager (CRM) designation in 1986. She was recently elected President of ARMA International, the Assoc. for Information Management Professionals, and previously served four years as Treasurer of that Assoc. She was honored as a Fellow of ARMA International (FAI) in 1991. An experienced speaker and trainer, she is a member of Toastmasters International and speaks frequently for ARMA and other business and professional groups. She has been published in The Information Manager’s Toolkit, Records Management Quarterly, Information Management Journal, The Records and Retrieval Report, and Modern Office Technology.

Susan McKinney, CRM, has been the Director of Records and Information Management at the Univ. of Minnesota since Dec. 1995. Prior to that, she had been the Director of Records Management at the Univ. of Florida for 10 years. In addition, Susan worked for the Balch Institute for Ethnic Studies and Seton Hall Univ. Susan received her Master of Arts in History with an Archival, Museum and Editing Studies concentration from Dequesne Univ., and her CRM in 1993. Susan has been very active in the records management field, starting the Gainesville/North Central Florida ARMA Chapter and the Florida Records Management Assoc. She also serves as host of the Records Management Listserv, and is a member of the Board of Directors of ARMA. Susan’s past speaking engagements include various ARMA regional and chapter meetings, as well as the ARMA International Industry Specific Group Mid-Year Conference, the Midwest Archives Conference, the 20^th Annual Minnesota Government IT Symposium and Cohasset’s Managing Electronic Records Conference.

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